Saturday, April 17, 2010

Whose Line is it Anyway

I have a wide friend circle, boys and girls included, and most of them are working in call center organisations. I meet them quite regularly and have long hours of conversations. It was this Sunday when all of us had assembled to Raj' place. Raj stays at a posh residential colony of Indiranagar, Bangalore.

Infact, he owns the place for along time after his elder brother left for States. His house is right next to Indian ace Cricketer Rahul Dravid, which meant that we got a glimpse of the cricketer once or twice. Dravid is a nice human being with no attitude.

After our lunch got over couple of our friends started talking about the week that went by. One after one each spoke and it was the turn of Jitin now. Jitin, a Malaylee born and bred in Abu Dubai had been working @24 hours for a long time now. He also had a French girlfriend, which made couple of us took more notice to him than others. It also made couple of us jealous but then we dare not say that in front of our girlfriends.

Raj was a senior tech support in XYZ process, and it meant he used to do long hours of sales calls for business purpose. In short, he was the late CK Prahlad, a management guru in his own right. But, this job also had its own stress and pitfalls of it. He had to make this deal. I was sitting with him at the moment and quickly notice the name that he was going to call up. It was Mr.Hickley.

"Mr. Hickley, we have studied your organization and we believe there is a good fit in terms of our capabilities and your needs. Our services cover the range of activities from back office management to payroll."

There was an interrupt from the other side as the voice on the other side of Hickley meant to say something. But, Raj kept on speaking. "Mr.Hickley, we will get all the background work done here in India while you sleep blissfully and it would cost much lesser than what you pay  for your services in USA. What do you think about this idea?"

There was a minute paused and then Mr.Hickley spoke, "Son, I do not whom you wanted to speak to, but I am Lieutenant Hickley and am going for a war in a month or so. I do not think you would like to offer your services to me in a war.".

Raj was speechless for a moment; the phone fell down from his hand and he looked like a ghost. Till this day we could not stop but pulled Raj' legs for the mistaken identity.

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